How to Protect Your Customers and Your Business From Data and Document Security Breaches A week rarely passes with no mention of yet another data theft or security breach affecting thousands of businesses and millions—even billions—of consumers around the world. As...
Their Choice is YOUR Opportunity I thought about giving this post a much simpler title: “Getting Paid.” Because today I’d like to follow up a bit on last week’s post, where I talked about giving customers a choice of receiving invoices and statements digitally or in...
The Real Disaster is Not Having a Plan: Part 1 of 2 Your business doesn’t just put products or services into the marketplace. It puts food on the table for you, your employees and their families. You work hard every day to increase the success of your business....
Are Your Workers Inspired—or Indifferent? For the last couple of weeks, I’ve been talking about how to inspire your team. This all started with a fascinating article I read in Forbes. Its key point is that you can’t motivate others; that comes from within. The best...
Valuable Thoughts from Successful People Last week I offered some tips about inspiring your team through behaviors and onetime activities. But today, I thought I’d let some others take over the job. Some of the most successful and famous people have expressed their...
Attitudes Inspire, But Activities Generate Impact In my last post, I suggested some ways that your behavior as a manager or boss can help inspire your team to deliver peak performance. Most of them were fairly dramatic, like making sure you share the company’s...
Forget Motivation: Provide Inspiration Teamwork seems like an overused word these days. But you don’t have to own or manage a business for very long to appreciate its importance. You quickly learn that to maximize productivity, you need everyone working to the best of...
Broad Perspectives to Help Build Your Business Those who know me know I am very focused on our business. I’m proud of Superior Business Solutions as a “go-to” partner for managed print services and promotional items and want to keep it that way. But to manage a...
See What a Positive and Proactive Sales Process Looks Like Last week, I shared a post that contained “Inspirational Quotes to Get You Through Your Workday.” I promised that today, I would discuss why inspiration—backed with the right tools and discipline—is essential...
Good Advice About Making Your Work Worth It Occasionally, I like to share famous (or not-so-famous) quotes that seem to offer unique or interesting wisdom we can use in how we conduct our business and our sales process. When I read a quote that inspires me, I (at...
Making Work Seem Less Like It With the new year flying by and too much to do and too little time, you’re probably stressed out. In fact, Americans are reporting a stress level of 4.6 on a scale from 1 to 10 with 10 being totally stressed out. So today I’m going to...
Hours Are Assets – Spend Them Wisely It’s a brand-new year. But unfortunately, one thing hasn’t changed. You (and your business) are still pressed for time. At last check, there are still only 24 hours in a day, seven days in a week, and, well, you get the idea....
Revolutionary Thought: Treat Your Customers Like People Early in each new year, bloggers and influencers attempted to identify trends that are going to be big as the year unfolds. This year, I did a little digging to see what trends people were talking about in the...
Ultra Violet Represents ‘Hue-mongous’ Possibilities Hello again, and Happy New Year, everyone! On Thursday, I’ll resume our series on assessing the benefits of various marketing enablement tools. But I thought I’d add a little color to this first post of 2018 by...
Marketing Enablement Tools for Stronger Sales: Part 4 of 7 I’m back for the next post in our series on assessing the value of marketing enablement tools. Today, I’d like to focus on SMS text marketing. This one, I’m really excited about. Here’s why. No delivery...
Marketing Enablement Tools for Stronger Sales: Part 3 of 7 Today I’d like to continue our series in which we are assessing the value of marketing enablement tools. I’ll have fun doing this one since I get to dispel a notion that has been spread by trendy techies...
Take Note: Handwritten Notes Work Best. Want to Remember It? Write It, Don’t Type It I find this very interesting, and maybe you will, too. But just this week I noticed still another article talking about the downside of taking notes by computer instead of taking...
Are You Looking for Success In All The Wrong Places? Making a business thrive is 80% psychology and 20% strategy. That’s one thing I’ve learned from a program I recently completed. It’s called Mind Hack, developed by David Bayer. And I’d encourage you to learn a...
Mashable Says QR Codes are “Cool Again” A few years back, some “in the know” techies pronounced QR codes dead. But to paraphrase Mark Twain after he read his own obituary—reports of its demise have been greatly exaggerated. Plenty of recent evidence suggests that QR...
Great Advice to Tip the (Sales) Scales in Your Favor Here’s a news flash: every business is in business to make money. That includes yours and ours. And the way you do that is by offering great value and service to your customers. That leads to more, and more...
